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There is a 10 minute grace period before your appointment is canceled . If your appointment is canceled more than 3 times you will no longer be able to book. All reschedules require a new deposit. If I have to reschedule you I will make the accommodations for it.  I value my time as well as yours for any reason you need to cancel please reach out to me I'm very understanding. The location for your appointment will be given 24 hours before your appointment. As always thanks for booking Glitz Nails.